Shipping Policy

Thank you for shopping with Diamond Elite Jewels. We are committed to providing a smooth and reliable delivery experience for our customers across Pakistan.

Free Shipping Nationwide

Diamond Elite Jewels proudly offers Free Shipping Across Pakistan on all orders.

No hidden charges or additional delivery fees will be applied during checkout unless otherwise stated for special promotions or remote delivery areas.

Order Processing

• Orders are typically processed within 1–3 business days after confirmation.

• Orders placed on weekends or public holidays may require additional processing time.

• Customers may be contacted for order verification before dispatch.

Delivery Time

Estimated delivery times:

• Major Cities: 2–5 business days

• Other Areas: 3–7 business days

Delivery times may vary depending on courier services, weather conditions, public holidays, or other unforeseen circumstances.

Order Tracking

Once your order has been shipped, tracking information may be shared through SMS, WhatsApp, email, or phone call where applicable.

Delivery Partners

We work with trusted courier partners to ensure safe and timely delivery of your orders.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. Diamond Elite Jewels is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Delayed or Lost Shipments

While we aim for timely delivery, delays may occasionally occur due to circumstances beyond our control. If your order is significantly delayed, please contact our support team for assistance.

Damaged Package

If your package arrives damaged, please contact us immediately with clear photos of the package and product so we can assist you accordingly.

Contact Us

For any shipping-related questions or support, please contact us:

Email: diamondelitejewels@gmail.com
Phone: 0322 1179311
Address: Muslim Town Karmabad Link Wahdat Road, Lahore